Validate your decisions, shorten development cycles, and reduce costs while increasing loyalty with continuous customer feedback tailored for CX, UX and Product Leads.
Book a meetingInstant Access to Customers
Our customer lab members are loyal, dedicated
and engaged, ensuring valuable insights.
High Engagement Rates
Mixed qualitative and quantitative methods in
one platform.
Comprehensive Research Toolkit
Validate ideas with real customers before
investing time and resources.
Lindex, a European fashion retailer with over 400 stores and a digital storefront, is speeding up their customer research with Leanlab and learning from customers on weekly basis.
Leanlab has helped us reduce the time we need for talking to customers
from weeks to just 24 hours. In Leanlab everything is also in the same
package. So we don't need different tools to do the same thing.
Niknaz Moslehi, UX Designer, Lindex
Traditional methods delay development cycles. Leanlab speeds up you customer research from weeks to days without a marginal cost.
Low response rates make it hard to gather accurate insights. In Leanlab you have a pool of engaged customers always eager to help you.
Usually insights are scattered across multiple tools, slowing down decision-making. In Leanlab you have all your insights within one platform.
Decisions are often based on assumptions rather than real customer data. With Leanlab you can get real insights from your customers to verify any decision.
Stockmann, The Finnish omnichannel retailer use their own private customer lab for improving physical retail environment, digital shopping experience and collecting continuous brand and product feedback.
It’s really valuable to get results so quickly and end a lot of guesswork.
We don't have to discuss and make decisions just based on gut feeling,
but actually have facts on the table.
Arla Jussila, Lead Specialist, Customer Experience & Insight, Stockmann
Engage your customers to have a say
about the key moments along the
customer journey all the way from
first touch to re-purchase.
Learn fast from your customers to
stay ahead of your competitors.
Boost loyalty by giving your
customers a seat at your
development table.
Involve customers in your UX/UI development process to ideate, AB test and form beta groups to hone in your existing or to-be-launched experience.
Stay in sync with different customer
needs and motivations to inform your
more strategic product and service
decisions.
Get instant feedback from your
customers to speed up your
development.
Build Your Lab
Create a pool of engaged customers ready for continuous feedback.
Start Collaborating
Launch syrveys, recruit for interviews or deploy user tests instantly using our pre-built templates.
Get Insights
Receive actionable results within 24-48 hours.
Make Validated Decisions
Base your development decisions on
solid, user-driven data.
Please talk to our team of experts to discuss more and book a personal demo.
Book a meeting